About Payment

We accept: Visa Credit Card payment online

When pay by Visa Credit Card , your money is deposited securely in your account, money will be released to us only after you confirmed the delivery.

About Shipping

The shipping options we offer are as below:

International Registered Post--all orders could enjoy free shipping by International Registered Post

Express(FedEx, SF, EMS, UPS, DHL, TNT)--If you want to ship by express, pls choose this option, and the express charge will be added to your total value

 

International Registered Post:

---by HongKong Post: 15-35 working days. Tracking on this site: www.17track.net/en/result/post.shtml

---by DHL global mail post: around 15-20 working days. Tracking on this site: https://www.globalmail.dhl.com/web/portal-asia/traceit  (Leave the DGM Item# empty and fill tracking in Item Cust_Ref)

 

Express:

---by FedEx: 2-7 working days. Tracking on this site: http://www.fedex.com/us/track/

---by SF Express: 4-10 working days. Tracking on this site: http://www.sf-express.com/us/en/


Note: The data is for reference only!



About Service
On-Time Delivery: Full refund if product isn't received in guaranteed delivery time
Refund Policy: Full refund if product isn't received in guaranteed delivery time
Longer Protection: 15 days more protection after order completion
Guaranteed Quality: Quaranteed Quality or Full refund

About Feedback
If you are satisfied with our product and service, please leave us positive feedback & good review!
If you are unhappy with our service or any other problem, please contact us before leaving feedback and we will resolve the issue immediately, thank you!

About Return
We offer 30 days warranty for all the items in our store.
1, If you donot want the ordered product and decide to return it, you have to ship it back within 3 days upon your receipt and make sure it is in original packing condition which will not influence its re-sale. we will refund you the order money but except for shipping cost.
2, If a broken, faulty, non-working or wrong item was happen to received by you, please contact us once you receive the package, and our customer service will help to solve the problem. Sent us a screenshot of this faulty will be more better. If we can confirm that it is really a faulty or wrong item, you can send it back, and a new item will be sent to you after we received your package.
Note : If it's conevience for you, pls write your order number and email address on the returned package, so that our customer service can search your information quickly and effectively. Thanks for your understanding.
3, If the package was broken or nonworking beyone our warranty, we can give you some discount to buy a new one in our store or you can ship it back to us, we can exchange a new item to you, but sorry to say that you have to bear shipping fee for sending a new one to you.
4, We will not accept to exchange or refund a product if it was damaged or broken by you or if it suffered damage anything directly or indirectly caused by you.


About 3DStown.net >>>

Contact us >>>


HomeHome